TERMS OF USE

Last Updated: April 8, 2026

Welcome to Arcloop.

These Terms of Use ("Terms") form a legally binding agreement between you and Shanghai Yanxiang Intelligent Technology Co., Ltd. ("Arcloop", "we", "us", or "our") regarding your access to and use of our websites, applications, tools, creative platforms, community features, and related products and services made available by Arcloop (collectively, the "Service").

PLEASE READ THESE TERMS CAREFULLY. BY ACCESSING OR USING THE SERVICE, YOU REPRESENT AND WARRANT THAT: (1) YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THESE TERMS; (2) YOU HAVE THE LEGAL CAPACITY TO ENTER INTO THIS AGREEMENT; AND (3) YOUR ACCESS TO AND USE OF THE SERVICE DOES NOT VIOLATE ANY APPLICABLE LAW OR REGULATION.

IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE THE SERVICE.

1. Scope of the Service

The Service may include websites, web applications, PC clients, mini programs, browser-based tools, APIs, community features, and other current or future forms of products and services provided by Arcloop.

Certain functions or services may be subject to additional rules, policies, guidelines, or supplemental terms. If supplemental terms conflict with these Terms, the supplemental terms will control with respect to the relevant function or service.

Our Privacy Policy is incorporated into these Terms by reference.

2. Eligibility and Account Registration

2.1 Eligibility

You may use the Service only if you can lawfully enter into this agreement under applicable law.

2.2 Account Registration

To access certain features, you may need to create an account. You agree to:

  • provide true, accurate, current, and complete information;
  • keep your registration information updated;
  • maintain the confidentiality of your account credentials;
  • be responsible for all activities conducted through your account.

2.3 Account Security

You must promptly notify us if you become aware of unauthorized access to your account or any other security incident. We are not responsible for losses caused by your failure to keep your account secure.

2.4 Account Control

We reserve the right to suspend, restrict, reclaim usernames, or terminate accounts where permitted by law, including where:

  • your information is false, inaccurate, or misleading;
  • your account is used in violation of these Terms;
  • your use of the Service may create legal, security, or operational risks.

3. The Service and AI-Generated Content

3.1 Nature of the Service

Arcloop provides AI-powered creative tools and related services. The Service may support functions such as story creation, character design, world creation, image generation, video generation, storyboard generation, editing, publishing, and related workflows.

3.2 Inputs and Outputs

You may submit prompts, instructions, text, images, audio, video, and other materials to the Service ("Input"). Based on your Input, the Service may generate images, videos, scripts, storyboards, audio, text, or other results ("Output").

Input and Output together form part of your content for purposes of these Terms.

3.3 No Guarantee of Uniqueness or Accuracy

Because the Service is based on machine learning and related technologies:

  • Output may not be unique;
  • the same or similar Output may be generated for other users;
  • Output may contain errors, omissions, or content that is inaccurate, incomplete, offensive, or unsuitable for your intended purpose.

You are solely responsible for reviewing and evaluating any Output before using, publishing, distributing, or relying on it.

3.4 No Professional Advice

The Service is provided for creative and informational purposes. It does not constitute legal, medical, financial, psychological, investment, or other professional advice, and must not be used as a substitute for qualified professional services.

4. User Content

4.1 Your Responsibility

You are solely responsible for all Input, Output, uploads, submissions, publications, or other content you create, provide, or make available through the Service ("Your Content"), and for the consequences of doing so.

You represent and warrant that:

  • you own or control all rights necessary for Your Content;
  • Your Content does not infringe or violate any third-party rights;
  • you have obtained all necessary permissions, authorizations, and consents for any person, likeness, voice, image, work, or data included in Your Content;
  • Your Content complies with these Terms and applicable law.

4.2 Ownership of Your Content

As between you and Arcloop, and subject to applicable law and third-party rights, you retain your rights in Your Content.

4.3 License to Arcloop

To the extent necessary to operate, provide, maintain, improve, secure, moderate, and develop the Service, you grant Arcloop and its affiliates, service providers, and contractors a non-exclusive, worldwide, royalty-free license to host, store, reproduce, process, modify, adapt, transmit, display, and otherwise use Your Content for the purposes of:

  • providing the Service to you;
  • maintaining and improving Service performance, quality, and safety;
  • conducting debugging, testing, support, moderation, and security operations;
  • complying with legal obligations and enforcing these Terms;
  • other purposes disclosed to you at the time of collection or processing.

Where required by applicable law, we will obtain additional consent before using Your Content for any materially different purpose.

4.4 Public Features

If you choose to publish or share Your Content in community, showcase, public, or social features of the Service, you understand that other users may view, copy, repost, modify, comment on, or otherwise use such content, subject to applicable law and platform functionality.

4.5 Feedback

If you provide ideas, suggestions, comments, or feedback regarding the Service, you agree that we may use such feedback without restriction or obligation to compensate you.

5. Acceptable Use and Prohibited Conduct

You must not use the Service in a manner that is unlawful, harmful, fraudulent, abusive, or otherwise inconsistent with these Terms.

Without limitation, you must not:

  • use the Service in violation of applicable laws, regulations, court orders, or regulatory requirements;
  • upload, generate, publish, or distribute content that infringes intellectual property rights, privacy rights, portrait rights, personality rights, confidentiality obligations, or other lawful rights of any person or entity;
  • impersonate another person or falsely suggest affiliation, sponsorship, or endorsement;
  • use another person's likeness, voice, image, or personal information without proper authorization;
  • upload or generate unlawful, obscene, pornographic, defamatory, hateful, violent, discriminatory, harassing, terror-related, or otherwise inappropriate content;
  • create or disseminate false information, misleading content, scams, or malicious deepfakes;
  • endanger national security, public security, social order, or public interests;
  • use the Service to develop, train, fine-tune, or improve competing AI models, products, or services, unless we expressly permit it in writing;
  • scrape, crawl, reverse engineer, decompile, interfere with, overload, or attempt to gain unauthorized access to the Service;
  • transmit viruses, malware, malicious code, or harmful instructions;
  • use the Service for any activity that may harm minors;
  • bypass technical restrictions, safety controls, payment systems, or account limitations.

We may establish additional content rules, community standards, or feature-specific restrictions from time to time.

6. Monitoring, Moderation, and Enforcement

6.1 Monitoring

We may, but are not obligated to, review, screen, moderate, refuse, remove, disable access to, or investigate any content, account, or activity on the Service where we reasonably believe it is necessary for compliance, safety, quality control, risk management, or enforcement of these Terms.

6.2 Enforcement Measures

If we determine that you have violated these Terms, applicable law, or platform rules, we may take measures including:

  • warning you;
  • deleting or restricting content;
  • limiting features or access;
  • suspending or terminating your account;
  • freezing credits, subscriptions, or related benefits where appropriate;
  • reporting relevant matters to authorities or cooperating with lawful investigations.

7. Third-Party Services

The Service may contain links to, integrations with, or functionality provided by third-party services. Your use of third-party services is subject to the terms and privacy policies of those third parties. We are not responsible for third-party services, content, or acts.

8. Purchases, Fees, Credits, and Refunds

8.1 Paid Services

Certain features of the Service may require payment, subscription, credits, or other fees. You agree to pay all applicable fees and taxes associated with your use of paid services.

8.2 Payment Processing

Payments may be processed by third-party payment institutions or payment service providers. By submitting payment information, you authorize the relevant provider and Arcloop to process your transaction as necessary to complete payment, prevent fraud, issue refunds, and maintain records.

8.3 Pricing

We may adjust pricing, plans, features, credits, or billing methods from time to time as permitted by applicable law. If a price change materially affects an active subscription, we will provide notice where required by law or where commercially reasonable.

8.4 Credits

If the Service uses prepaid credits, promotional credits, or similar units:

  • credits may only be used within the Service and in accordance with applicable rules;
  • unless otherwise stated, credits are non-transferable and have no cash value;
  • promotional credits may be subject to separate validity periods or restrictions;
  • unused credits may expire, be forfeited upon account termination, or otherwise be handled in accordance with the specific rules disclosed at the time of issuance or purchase and applicable law.

8.5 Refunds

Except as required by applicable law or expressly stated for a specific product or offer, fees paid for the Service are generally non-refundable.

If Arcloop offers a refund policy for certain services, plans, or initial purchases, the specific refund conditions disclosed at the time of purchase will apply.

8.6 Subscription Renewal and Cancellation

If you purchase a subscription, it may renew automatically for successive periods unless you cancel before the renewal takes effect, subject to the billing terms disclosed at the time of purchase.

You may cancel your subscription through your account settings or by contacting support@arcloop.ai, unless a different cancellation method is specified for the relevant payment channel.

Unless required by law, cancellation does not entitle you to a prorated refund for the current billing period.

9. Intellectual Property Rights

9.1 Arcloop Intellectual Property

The Service, including its software, interfaces, designs, text, graphics, logos, workflows, databases, and other materials, is owned by or licensed to Arcloop and is protected by applicable intellectual property and other laws.

Except as expressly permitted by these Terms, you may not copy, reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, transmit, sell, license, or exploit any part of the Service without our prior written consent.

9.2 Limited License to You

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for lawful personal or internal business purposes.

10. Notice of Infringement or Rights Violations

If you believe that content on the Service infringes your copyright, trademark, portrait right, privacy right, or other lawful rights, you may contact us at support@arcloop.ai.

Your notice should include sufficient information for us to review the matter, such as:

  • your identity and contact information;
  • a description of the right allegedly infringed;
  • a description or location of the disputed content;
  • supporting materials showing your rights or authorization;
  • a statement that the information provided is accurate and complete.

We may investigate and take appropriate action in accordance with applicable law and platform rules.

11. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.

ARCLoop AND ITS AFFILIATES, SERVICE PROVIDERS, AND LICENSORS DISCLAIM ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AVAILABILITY, SECURITY, ACCURACY, OR RELIABILITY.

WITHOUT LIMITING THE FOREGOING:

  • WE DO NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE;
  • WE DO NOT GUARANTEE THAT ANY OUTPUT WILL BE ORIGINAL, ACCURATE, LAWFUL, NON-INFRINGING, OR SUITABLE FOR YOUR PURPOSES;
  • WE ARE NOT RESPONSIBLE FOR CONTENT PROVIDED BY USERS OR THIRD PARTIES.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU TO THE EXTENT PROHIBITED BY LAW.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ARCLoop AND ITS AFFILIATES, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SERVICE PROVIDERS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS OPPORTUNITY, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF: (1) THE TOTAL AMOUNT YOU PAID TO ARCLoop FOR THE RELEVANT SERVICE DURING THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (2) RMB 700.

NOTHING IN THESE TERMS SHALL EXCLUDE OR LIMIT LIABILITY WHERE SUCH EXCLUSION OR LIMITATION IS PROHIBITED BY APPLICABLE LAW.

13. Indemnity

You agree to indemnify, defend, and hold harmless Arcloop and its affiliates, directors, employees, agents, partners, service providers, and licensors from and against claims, liabilities, damages, losses, costs, and expenses arising out of or related to:

  • Your Content;
  • your use or misuse of the Service;
  • your violation of these Terms;
  • your infringement or violation of any third-party rights;
  • your violation of any applicable law or regulation.

This section applies only to the extent permitted by applicable law.

14. Term and Termination

14.1 Term

These Terms take effect when you first access or use the Service and remain in effect until terminated.

14.2 Termination by You

You may stop using the Service at any time. You may request account cancellation by following the applicable account process or contacting us.

14.3 Termination by Arcloop

We may suspend, restrict, or terminate your access to all or part of the Service where permitted by law, including for security, legal, operational, abuse-prevention, or Terms enforcement reasons.

14.4 Effect of Termination

Upon termination:

  • your right to use the Service will cease;
  • we may delete or retain related data and content in accordance with our Privacy Policy, legal obligations, and legitimate operational needs;
  • provisions that by their nature should survive termination will remain in effect.

15. Minors

The Service is primarily intended for adults. If you are under 18 years old, you may use the Service only with the consent and supervision of your parent or legal guardian.

Your parent or legal guardian is responsible for your use of the Service and for determining whether the Service is appropriate for you.

16. Changes to the Service or These Terms

We may modify, update, suspend, or discontinue all or part of the Service from time to time.

We may also update these Terms. If we make material changes, we may provide notice by posting the updated Terms on the Service, updating the "Last Updated" date, or by other reasonable means.

Your continued use of the Service after the updated Terms take effect constitutes your acceptance of the updated Terms, to the extent permitted by applicable law.

17. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the People's Republic of China (for the purpose of these Terms only, excluding Hong Kong SAR, Macau SAR, and Taiwan), without regard to conflict-of-law principles.

Any dispute arising out of or in connection with these Terms or your use of the Service shall first be resolved through friendly consultation.

If the dispute cannot be resolved through consultation, either party may bring the dispute before the competent People's Court having jurisdiction over the place where Shanghai Yanxiang Intelligent Technology Co., Ltd. is located, except where applicable law provides otherwise.

18. Miscellaneous

  • These Terms constitute the entire agreement between you and Arcloop regarding the Service, except for any applicable supplemental terms.
  • If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in effect.
  • Our failure to enforce any provision shall not constitute a waiver of that provision.
  • You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations as part of a merger, acquisition, restructuring, or transfer of business or assets, subject to applicable law.
  • These Terms may be provided in multiple languages. In the event of inconsistency, the version designated by Arcloop for the relevant service or jurisdiction shall prevail, subject to applicable law.

19. Contact Us

If you have any questions, complaints, or requests regarding these Terms or the Service, please contact:

support@arcloop.ai